The Butchery
🛒 Retail & Products · San Diego
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The food was served cold and was of poor quality.
Business reply on Google
Hi MG, sorry you had this experience. If you shoot me an email we’ll make it right for you. [email protected]
Long wait times and incorrectly prepared food orders.
The sandwiches were inedible and the fries were cold.
Business reply on Google
Thank you Erik!
High prices for small portion sizes at the business.
Staff ignored customer and refused service after kitchen closing time.
Business reply on Google
Thank you!! Happy to cut the sashimi for you upon request.
Long wait times and rude, unprofessional behavior from the cashier.
The business failed to post accurate operating hours.
Business reply on Google
Hey Sean, I’m sorry you had this happen to you. Could you let me know a little more info so I can address it with the person you interacted with? I’d appreciate it. Again, sorry it happened. [email protected]
The advertised top sirloin baseball was unavailable at the store.
Hot sandwiches were served cold to the customer.
Business reply on Google
Pat, I’m sorry this happened. Shoot me an email and we’ll take care of it for you [email protected]
Incorrect order preparation and missing food items.
Business reply on Google
Hi Bennett, sorry this happened. Reach out to me and we can make it right for you. [email protected]
Staff were rude and dismissive toward the customer
Employees are unfriendly and speak poorly of customers within earshot.
Business reply on Google
Thanks for the feedback Johnathan, we’re on it.
The brisket sandwich had poor texture and lacked beef flavor.
The restaurant repeatedly served an incorrect order.
Staff member was rude and unhelpful regarding missing items and trash disposal.
Business reply on Google
Hi Sahsa, I am sorry this happened. If you would be willing to reach out me direct on this email I'd like to do some follow up with you. Again, I am sorry this happened. [email protected]
The hot dog was undercooked and the bun fell apart.
Employees are not following COVID-19 safety protocols.
Staff member complains about fulfilling customer requests.
Business reply on Google
Hi Josue, please reach out to me at [email protected] so I can address this issue and make things right for you.
The store charges significantly higher prices for standard quality meat products.