The Clarendon Hotel and Spa

Inappropriate pool behavior, broken amenities, and unhelpful front desk staff.

The hotel rooms were dirty and did not match online advertisements.

Staff denied check-in and treated guest with extreme disrespect and discrimination.

The hotel facilities do not match the advertised quality and price.

App and website glitches caused unauthorized charges for a hotel room.

Lack of security presence regarding illegal activity near hotel entrance

Hotel room was dirty with hair and debris on the beds.

Hotel room was dirty, poorly maintained, and in disrepair.

Hotel has poor maintenance, chemical odors, and unhygienic pool conditions.

Room was unclean and suite layout did not match advertised description.

The hotel charges an additional daily property fee not included in booking.

Poor room quality and unprofessional staff behavior during checkout.

Hotel amenities are missing and staff failed to resolve room issues.

Unclean room, clogged bathtub, and dismissive front desk staff.

Room availability issues and poor facility maintenance

The hotel is no longer adults-only and staff were rude.

The hotel room was dirty and lacked proper maintenance and service.

Hotel had broken air conditioning, noise issues, and poor security.

hotel room and facilities were extremely dirty and poorly maintained

unresponsive restaurant management and rude hotel staff