The Cuban Place Restaurant
🍽️ Restaurants · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The sandwich was overpriced, poorly toasted, and lacked flavor.
The sandwich brisket was sparse and oversalted with poor side quality.
The food served was poorly seasoned and lacked expected ingredients.
The food served was poorly prepared and lacked proper seasoning.
Poor food quality and small portion size for the price.
The food quality and portion sizes do not justify the prices.
Poor food quality and unwelcoming service from the staff
Business reply on Google
Cuánto lamentamos escuchar que no se haya sentido bien en nuestro restaurante ya que lo que más nos satisface es que cada cliente que entre a él se sienta como en su casa .que pena escuchar que el dueño no les dio la bienvenida cuando sabemos que el dueño ama ese restaurante y todo lo que se hace ahí se hace con muchoooo amor ya que es un negocio familiar y todos los que trabajamos ahí damos lo mejor….realmente nos sentimos muy bendecidos y agradecidos con dios de tener muchosss clientes satisfechos con nuetro trabajo y siiii créame que hace muchooo tiempo no vemos un sábado como el de ayer porque todos los sábados son muy bendecidos . Pero igual quiero agradecer su visita y espero que tenga un lindo día . Bendiciones
Restaurant knowingly served burnt plantains to a takeout customer.
Business reply on Google
Lamentamos muchísimo lo sucedido. Y siiii los plátanos maduros fritos estaban un poco más frito de lo normal …. Pero no quemados como usted dise … la dueña personalmente se disculpó y trató de darles nuevos plátano maduro fritos pero usted ya estaba muy molesta que apenas la escucho …una vez más Disculpe por lo ocurrido. Que tenga un lindo día. Bendiciones
poor food quality and refusal to remove items from the bill
The Cuban sandwich ingredients were incorrect and poorly prepared.
The restaurant staff provided rude and dismissive customer service.
Poor quality food and leaking packaging resulted in a messy delivery.
A hair was found in the food.
The food quality and preparation were unsatisfactory.
The food served was poor quality and poorly prepared.
Staff attempted overcharging and served poor quality, slow-prepared food.
The food served was cold and lacked flavor.
The restaurant served low quality, reheated, and frozen food items.
Understaffed restaurant provided poor service and incorrect food orders.