The Fontana Hotel

Unauthorized charges, broken refrigerator, clogged sink, and excessive noise.

Poor food quality, broken bathroom door, and leaking ceiling.

Hotel room had mold and dirty towels with poor breakfast options.

Room had broken lights, faulty toilet, and noisy air conditioning unit.

Room infested with ants and multiple broken fixtures and appliances.

hotel bathrooms have ants and rooms are not cleaned properly

Rude front desk staff provided poor customer service during check-in.

Hotel location and environment raised significant safety concerns for the guest.

Staff failed to honor the agreed late checkout time.

Hotel failed to provide housekeeping services and clean towels during stay.

Poor signage, inaccurate directions, and maintenance issues in the room.

Hotel amenities and registration service did not meet expectations.

Poor lighting, unhelpful security, and faulty air conditioning unit.

hotel has security concerns and broken bathroom door lock

The hotel room door was difficult to open and contained mold.

Hotel room lacked advertised amenities and included unexpected extra charges.

Excessive noise and inadequate breakfast service at the hotel.

Security failed to address noise and safety concerns in the hotel.

Staff entered guest room unannounced and hotel services are inconsistent.

Inadequate accessibility, poor baggage assistance, and insufficient breakfast service…