The Good Spot
🍽️ Restaurants · Indianapolis
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The manager displayed rude behavior toward a customer at the table.
Business reply on Google
Thx for your review. Take care
customer experienced severe illness after consuming the catfish and sides
Business reply on Google
Thx for your review Terrel. Sorry your experience wasn’t great! Our catfish is a very popular dish.
The burger quality and flavor did not meet expectations.
Business reply on Google
Thx for the review Cameron, it isn’t for everyone. Take care.
poor meal pacing and inedible food not removed from the bill
Business reply on Google
Thx for your review
The burger quality did not meet the customer's expectations.
Business reply on Google
Thanks for your review E Sanders. In this business you can’t please everyone. Thx for giving us a try.
Excessive wait time for food and drink service
Business reply on Google
Take care.
The food served was unseasoned and tasted like low-quality boxed items.
Business reply on Google
Thx for your review Lacy. Take care.
inaccessible side entrance prevented entry for disabled customer
Business reply on Google
The side door has a handle and a ramp for wheel chairs. Hopefully you and your wife enjoyed wings etc. Thx for the one star.
Excessive upcharge for wing order and missing side items.
Business reply on Google
TT, thanks for your review. We offer celery and carrots upon request. Just noticed mostly they end up in trash. The server was new and came back and notified me on the all flats order, I made sure that she told you the cost for all flats up front before they were prepared. Apologize that your wings weren’t impressive and appreciate your visit.
Long wait times and poor phone service due to staff negligence.
Business reply on Google
Thx Brianna for your review! Take care
customer left due to excessive wait times during lunch rush
Business reply on Google
Hey James, sorry you had to wait. I asked the server what happened to you. We had multiple call in and were trying to get everyone out as quickly as possible. With that being said, I apologize you had to wait and we dropped the ball.
Poor food quality and inaccurate menu pricing at the restaurant.
Business reply on Google
Erin, thx for your review. Our menu is correct on our website, we don’t control older menus that are posted by customers. Sorry you had a bad experience and take care.
Staff ignored customers for fifteen minutes to engage in personal conversations.
Business reply on Google
Dave, sorry to read this. Sounds like there was a misunderstanding on when you were ready to order. Thx for giving us a try and take care.
Excessive wait times and poor management response to service failures.
Business reply on Google
We explained what happened twice now on your other message. Thx for the review.
In-store menu prices are significantly higher than online advertised prices.
Business reply on Google
Joe, apologize you found an old menu online. Our menu is updated on our website at www.indygspot.com as well as in the restaurant. We don’t control any of the other older menus that have been posted online. 18 wings for $21 was quite awhile ago.
The food served was overcooked and inedible.
Business reply on Google
Thx for the review Katie, sorry we didn’t meet your expectations. Are you saying the boneless wings were overcooked? That’s unusual.
Staff was rude and failed to follow specific food order instructions.
Business reply on Google
Angel, this is not at all what happen but take care!
The business location appeared neglected and difficult to identify.
Business reply on Google
So your review is not because you came into the business but because you didn’t like the part of town it is in? Ok thx Paige Marty!
Poor service and low quality food caused a stomach ache.
Business reply on Google
Ty, thank you for your review and we regret we couldn’t meet your expectations. Take care.
The business does not accept cash payments.
Business reply on Google
MikeyGamer, so Instead of asking why we don’t accept cash you call and ask then leave a one star? Nice job! You showed us. In the future, be a decent human being and inquire why we don’t. Enjoy your Saturday!