The Hand Center

Patient misdiagnosed and received inadequate, impersonal medical care.

Doctor provided poor communication and lacked compassion during the consultation.

Delayed surgery caused permanent nerve damage and unsuccessful medical treatment.

Excessive number of appointments required for a simple diagnosis

Patient experienced surgical complications and lack of follow-up care

delayed MRI scheduling and lack of follow-up communication

Staff failed to communicate a significant surgery time change to the patient.

The facility failed to provide 24-hour notice before scheduled surgery.

Significant delays in scheduling medical tests due to poor communication.

Staff demanded upfront payment and sent account to collections prematurely.

Nurse failed to diagnose nerve impingement requiring surgery

Unnecessary surgery recommended by medical staff

Patient saw a nurse practitioner instead of the scheduled orthopedic specialist.

Billing department overcharged and refused to remove duplicate charges.