The Josephine Theatre
🎬 Entertainment · San Antonio
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
The venue air conditioning failed during a summer concert.
Management had the customer's vehicle towed shortly after the show ended.
overcharged for food and staff were rude and unhelpful
The theatre seating is cramped and uncomfortable.
Poor bathroom hygiene, uncomfortable seating, and hazardous exterior walking surfaces.
Poor audio clarity, slow bar service, and inadequate parking management.
The theater lacks air conditioning and has a roach infestation.
The venue bathrooms were unsanitary and smelled unpleasant.
Staff allowed preferential seating treatment for specific guests over others.
The theatre has a mildew smell and cramped seating.
ushers failed to address disruptive audience noise during the concert
The music volume in the theatre was excessively loud.
The theatre facility is dated and lacks food options.
Owners were rude and disrespectful to customers needing early seating.
Inadequate parking leads to predatory towing practices for theatre patrons.
Business reply on Google
The Josephine Theatre does not want any of our patrons towed but please understand all of the business owners with parking in the neighborhood have been forced to use the towing companies to combat all the St Marys Strip bar-hoppers constant illegal parking due to the fact that most of the bars have No parking at all. There are towing signs visible at every business that tows and The Josephine is not responsible for any property other than our own however it is possible that if you reached out to the property owner they may be willing to intercede on your behalf. There is no connection between Bexar Towing and The Josephine Theatre other than they are the service on call for towing. The Josephine understands that parking is limited when patrons are attending a sold out performance which is why there were two persons assisting with parking that night. Many patrons now use Uber & Lyft when attending well supported shows in order to avoid dealing with the crowds.
Excessive wait times for bar service during performances.
The venue temperature was uncomfortably warm during the concert.
Mask requirements disclosed only after ticket purchase with no refund policy.
Rude staff and inadequate seating space for larger patrons.
The facility is run down with rude staff and mold odor.