π Beauty & Spa Β· San Diego
total experiences
replied on google
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Staff failed to complete nail design and provided poor service.
Unsanitary conditions and improper sterilization of tools causing physical injury.
inability to schedule an appointment due to staff hanging up
Staff cancelled appointment due to a dispute over tipping history
Gel manicure was patchy, uneven, and began lifting quickly.
Poor quality pedicure and unfriendly staff service
Poor quality manicure with inadequate application and premature nail damage.
The business failed to confirm the appointment or respond to inquiries.
Technicians provided poor service and caused physical damage to nail beds.
Nail technician provided rude service and poor quality repair work.
Technician was rough and the gel manicure peeled within one week.
Technician caused nail damage and pressured customer for additional services
Nail polish was ruined shortly after the repair service.
Customer charged a cancellation fee for an uncommunicated policy change.
Customer alleges discriminatory service and cancellation of future appointments.
Customer refused service after arriving fifteen minutes late for appointment
Gel manicure peeled off prematurely and nails were damaged by drill.
Technician damaged natural nails during acrylic removal process
Salon refused to fix a chipped manicure at a convenient time
Business reply on Google
We honor fixing it however we are extremely busy and when we are booked.. we are no longer open on Sundays so we offered the first available appt. we hope that makes sense.
Customer developed a severe toe infection following a pedicure service.