The Main Cut Barber & Beauty Salon
💅 Beauty & Spa · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The barber failed to show up for a scheduled appointment.
Business reply on Google
Hello Tyler, I told you as the owner that I wasn’t feeling well; apologized for any inconveniences; offered you 1/2 off any services if you decided to come back. Unfortunately, life happens and this was one that was unforeseen.
The barber performed an uneven and incorrect haircut.
Business reply on Google
We understand that not everyone will be satisfied with our top quality service, but we definitely aim to please everyone. Your husband asked for the cut he received; sorry you wasn’t there to explain how you wanted it.
Barber provided an uneven haircut with patches of hair remaining.
Business reply on Google
At this point the public and Google is aware of your harassment and your fictitious other names (Billy Smith, Francesca Wier, and Da Goat) that are rating us low. We are aware that you are deleting your post and restating the same thing. We have a great reputation for all hair care needs. We tried to assist you, but we can not allow you to be rude and exhibit irate behavior toward employees or customers. We will always make sure our guests are in a safe environment. Please stop harassing our business with your false accusations.
Barber caused physical discomfort and left uneven patches on child's hair.
Business reply on Google
Sorry you were dissatisfied with your son's cut. If I'm not mistaken, the incident you're referring to involves a visit that your fiance, Luke Thrift was present at with your son. I do not recall your presence. During that visit, Luke left satisfied with his son’s cut. However, he returned 30 minutes later and reported that you wasn’t ok. We were happy to address and fix the concerns. However, before we had a chance to make the cut more to your liking, your fiance started to exhibit rude and irate behavior towards employees and customers. Due to this, we had to ask him to leave with the concerns unresolved. Even though we strive to make sure all of our customers leave satisfied, we will always ensure our guests are in a safe environment first. We have a great reputation with hundreds of happy customers for all hair care needs. We ask that you please not spread false accusations about our business practices.
Barber provides poor service, cancels appointments, and fails to sanitize tools.
Business reply on Google
I gave you a 24 hour cancellation, due a conflict in schedule. As far as cutting off your child’s braid that did not happen. What did happen was she had her hair parted differently and I cut it according to the way it was parted. Also, I refunded you your money one month ago. In fact, you wanted her to keep coming to me because you said, “She likes the way I cut her hair.” I knew this would happen, but my reputation of being a Christian keeps me excelling🙏🏿🙏🏿🙏🏿