The Main Ingredient Ale House & Cafe

The restaurant menu does not include insects as advertised.

Server ignored customers and provided poor service.

customers left due to lack of service and long wait times

Online order was not received by the restaurant

Customer found a dead grasshopper in their salad.

Inattentive service and lack of basic table supplies during brunch.

Hostess ignored customers and seated others out of turn.

Staff provided incorrect wine and responded rudely to the customer.

Server failed to clear plates or refill drinks promptly.

The salad served was wilted and inedible.

Poor service and food quality caused illness after dining.

The server failed to bring the requested water to the table.

Food quality has declined significantly since the change in ownership.

The roast beef sandwich and salad ingredients were poor quality.

Customer found broken glass in their food order.

customers experienced food poisoning after dining at the establishment

customers were ignored by staff after being seated

Poor food quality and unresponsive service regarding complaints.

Long wait times and unprofessional service from the manager

Poor service with delayed food and missing items.