The Nail Paige
💅 Beauty & Spa · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business owner failed to show up for a scheduled appointment.
Business was closed despite confirmation and staff provided poor customer service.
Two acrylic nails fell off within twenty-four hours of service.
Business reply on Google
please call The Nail Paige so we can make it right ❤️
The salon environment is unorganized and unprofessional.
Staff used vulgar language and were distracted by personal calls.
Acrylic nails were applied poorly requiring removal at another salon.
customer waited twenty minutes without being greeted or served
Business reply on Google
Hi there, thank you for your feedback. I’m truly sorry you had this experience at The Nail Paige—that’s definitely not the impression we want to leave. We were originally scheduled to be closed from the 21st–24th while most of our team was out of town. One staff member chose to remain open and work independently, which unfortunately limited our availability and front desk coverage. We do highly recommend calling ahead or booking an appointment in advance, especially during times with reduced staff, to ensure we can properly accommodate you. I completely understand how frustrating this must have been, especially with the added inconvenience of parking, and I sincerely apologize. We would love the opportunity to make this right if you’re open to giving us another chance.
The business canceled a group appointment without providing an explanation.
Business cancelled appointment and requested extra fee for rescheduling
Business reply on Google
We want to insure that this never happened !
Customer received poor nail service and sustained a bleeding injury.