Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait time for appointment and poor customer service.
Technician caused eye irritation and refused to provide removal or refund.
Business reply on Google
Hi, we are so sorry about your negative experience at our store. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.
Poor nail shaping and incorrect gel polish application by staff
Business reply on Google
Hi, we are so sorry about your negative experience at our store. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.
The business refused service based on discriminatory practices.
Business reply on Google
WOW. So kind of you. Thank you for your feedback. Have a wonderful day. See you soon.
The manicure and pedicure were rushed and poorly performed.
Business reply on Google
Hi, I would like to extend to you most sincere apologies regarding the recent issues with our services. I would be unhappy if I were in the same situation as well. Please give us a call back when you are available. We will be appreciated and happy to make you happy again.
Long wait times, cold water, and poor quality nail service.
Manager displayed hostile behavior toward staff in front of customers.
Poor quality manicure and rude staff service.
The technician provided a poor quality manicure with uneven acrylic application.
customer contracted a fungal infection due to unsanitary nail equipment
Staff made rude comments and the nail application was poor quality.
Gel manicure was poorly applied and lacked expected service inclusions.
Staff caused an infection and provided poor quality pedicure service.
Gel nail polish chipped and had poor application quality.
Poor nail application caused damage to natural nail beds
Business closed earlier than the posted operating hours.
Long wait times and poor quality manicure results.
Staff caused physical injury and engaged in unprofessional billing behavior.
Pedicure caused physical injury and took excessive time for high cost.
Staff engaged in inappropriate sexual harassment and unprofessional behavior toward…