The Nail Spa

The Nail Spa

πŸ’… Beauty & Spa Β· 555 E Basse Rd suite 102 Β· San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCleanliness & HygieneFrom Google Reviews
Jun 1, 2026

dirty manicure station and poor customer service management

NeverCleanliness & HygieneFrom Google Reviews
Apr 27, 2026

Inadequate nail service and unhygienic technician conditions.

NeverCustomer ServiceFrom Google Reviews
Apr 3, 2026

Poor quality manicure and pedicure with excessive wait time

NeverCustomer ServiceFrom Google Reviews
Mar 26, 2026

Technician caused injury to the nail bed during service.

NeverStaff BehaviorFrom Google Reviews
Jan 11, 2026

Staff caused physical pain and attempted to touch a child.

NeverBilling & ChargesFrom Google Reviews
Jan 8, 2026

The business refused to provide a receipt for a cash transaction.

NeverCustomer ServiceFrom Google Reviews
Jan 5, 2026

Staff provided poor service, caused injury, and rushed the appointment.

NeverCustomer ServiceFrom Google Reviews
Jan 3, 2026

Discriminatory treatment and physical injury caused by unprofessional nail technician

NeverBilling & ChargesFrom Google Reviews
Aug 30, 2025

The business overcharged for nail removal and excluded cuticle care.

NeverWait & DelaysFrom Google Reviews
Jun 7, 2025

Long wait time for scheduled appointments with no communication.

NeverCustomer ServiceFrom Google Reviews
May 17, 2025

The foot massage duration and pressure were insufficient.

NeverCustomer ServiceFrom Google Reviews
May 4, 2025

Technician caused bleeding and nail damage due to improper drill use.

NeverCustomer ServiceFrom Google Reviews
Feb 20, 2025

Rushed service resulted in physical injury and poor quality nail application.

NeverCustomer ServiceFrom Google Reviews
Mar 15, 2024

Customer developed an infection after receiving a manicure and pedicure.

NeverCustomer ServiceFrom Google Reviews
Feb 19, 2024

Technician caused physical injury and infection during nail service.

NeverCustomer ServiceFrom Google Reviews
Sep 27, 2023

Staff provided rushed service and unprofessional behavior during the appointment.

NeverCustomer ServiceFrom Google Reviews
Aug 26, 2023

Poor nail application quality and excessive time spent due to errors.

NeverCustomer ServiceFrom Google Reviews
Oct 20, 2022

Poor quality nail service and unprofessional behavior from the staff.

NeverWait & DelaysFrom Google Reviews
Apr 14, 2022

Long wait times and slow service for scheduled appointments.

NeverCustomer ServiceFrom Google Reviews
Apr 2, 2022

Long wait times and poor service resulting in a cuticle injury.