The Olympic Diner
🍽️ Restaurants · Hilliard
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer experienced food poisoning after consuming poorly prepared meals.
Staff provided inaccurate wait time estimates to the customer.
The burrito contained mostly potatoes and lacked sufficient filling.
The food quality is poor relative to the high price.
poorly prepared food and low quality ingredients
The restaurant served undercooked bacon and failed to properly remake food.
Poor food quality and portion sizes caused physical illness.
server failed to acknowledge customers for over five minutes
customers perceived unfair seating practices based on language
Staff were rude and refused to accommodate a specific food order.
Online ordering system failed and manager refused to provide a refund.
The meal quality and ingredient substitutions were unsatisfactory.
Incorrect food order and unprofessional staff behavior
Business reply on Google
Good morning Mike. We are very sorry about the bad experience you had in our restaurant this morning. I am very sorry to say that when you walked in our restaurant today you were very upset. When the server delivered your meal you were very disrespectful to our server, which is not acceptable in our family restaurant, instead of communicating properly and respectfuly to fixing your meal. The server asked the onwer to help with fixing your meal (eggs) since it was not done correctly.The owner came and ask you in regards to fixing your eggs because the eggs were not done the way you've asked, very understandable. New eggs were remade and delivered by the owner and you agreed with it. We are very sorry to hear that you were not happy with us even after we communicated with you and fixed the error. We hope you have a good day. Thanks Mike.
The food served was poorly prepared and of low quality.
The restaurant charged double the price listed on their website.
The restaurant failed to honor the waitlist order for seating.
Business reply on Google
Hi Mark, We are very sorry that you left upset when we all were working very hard to assist all of our customers. We were extremely busy today. As you walked out of the restaurant upset, we had a table open for you. You didn't even gave us the chance to let you know. We apologize Mark. Thanks.
The restaurant failed to seat the party in the correct order.
Business reply on Google
Hi Traci We are very sorry that you had to wait for 30 minutes as we were extremely busy today and we all were working hard to accomadate each of our customers. We apologize for the inconvenience. Thanks.
The diner refused to honor an expired Groupon voucher.
Business reply on Google
Hi Travis, I am the owner and manager of Olympic Diner. I am so very sorry that we did not accept your coupon due to us not knowing and being aware of this new coupon being in use under our family restaurant. You have to contact who ever you purchased it from and ask for a refund. Thanks for visiting us and again we are sorry for the confusion. Thanks.
Incorrect food orders and long wait times for service.
Long wait times and incorrect food orders received