The River Oaks Theatre
🎬 Entertainment · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The theater has poor audio quality and sound bleed between auditoriums.
Business reply on Google
Your concerns are noted, Greyson. We'd welcome the chance to connect directly at [email protected] — please include the location name.
Distracting staff and late arrivals disrupt the movie viewing experience.
Business reply on Google
We regret to hear this. Please contact us at [email protected] so we can work to resolve your concerns. Include the location name in your email.
Excessive noise from patrons, staff, and adjacent screening rooms.
Business reply on Google
We take your feedback seriously. Please connect with us at [email protected] to discuss your experience further.
The restaurant served meat in a vegetarian salmon grain bowl.
Business reply on Google
Thank you for letting us know, Raven. We’d love the chance to improve. Please reach out to us at [email protected] and include the location name in your email.
The theater seats are uncomfortable for petite individuals.
Business reply on Google
We’d like to follow up with you, Leslie. Please contact us at [email protected] and include the location name in your email.
Staff failed to deliver food order and did not offer resolution
Business reply on Google
Hi, Mj. We’re sorry to hear that was your experience. Please contact us at [email protected] so we can address your concerns directly. Include the location name in your email.
Disruptive audience behavior and unprofessional staff conduct during film screenings.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
poor sound isolation and intrusive service in a small space
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Staff ignored customer request for water due to lack of tip
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Slow service and lack of bathroom supplies and parking fees.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Uncomfortable seating, poor service, and malfunctioning film subtitles.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Management failed to respond to inquiries regarding private event rentals.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Non-reclining seats, overpriced amenities, and poor food quality.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
Staff noise levels disrupted the movie viewing experience.
Business reply on Google
Thanks for the review and feedback! We apologize your time with us wasn't the best it could be. We would like to send this over to our GM. If you could please email [email protected] with your name, contact information and experience, someone will get back to you.
a rat was seen running across the theater aisle
Staff engaged in racial discrimination and management ignored the complaint.
The theater is poorly maintained and lacks functional air conditioning.