π Auto & Repair Β· Jacksonville
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Technician failed to properly tighten the thermostat housing after repair.
Business reply on Google
Not to be mean but this is YOUR OWN STUPIDITY! You was explained in detail that you had a full warranty for everything we did! All you would have needed to do was stop back by and we would have fixed it in 2 seconds would have cost you ZERO! Instead you rather give someone a bad review... yeah that sounds smart on your part... Have a blessed life.
Customer was ignored by staff while waiting for assistance.
Business reply on Google
WOW just WOW if this aint the most RIDICULOUS reason to give someone a bad review. shame on you ma'am.. You stated in your own review you stood to the side never coming up to me or anyone else at my shop to get help but the other person actually approached me so of course they got help!
Mechanic failed to repair engine issue and provided poor customer service
Business reply on Google
Just for others reading this review went to court and won cause she was LYING and it all was on camera! I record EVERYTHING & I KEEP ALL RECORDINGS 7YEARS! AMEN!
Long repair delays, incorrect parts installed, and vehicle returned in filthy condition.
Business reply on Google
Sorry my daughter broke your little heart, lying on my shop ain't gonna help ya. Good luck buddy!
Overcharged for labor and performed incorrect, damaging vehicle maintenance.
Business reply on Google
Mr. Shashlykov This is a SAD REVIEW from you as many times as my wife has given you BREAKS on pricing! You are correct no bolts were changed by my shop, however the original quote for $100 was to service your transmission & oil change that in itself was given you a deal You tied my lift up 4 hours that's on you because you got the wrong parts then you wanted to add-on a job replacing a rear seal that had nothing to do with the original $100 quote... The job you got was a total of $480 before tax I gave you a break & only charged you $200 you know exactly what was done because you would not stay out of the shop even though I asked you a consecutive 4 Γ to please stay out of the shop because of insurance not covering you if you get hurt that's what mad you mad But you know exactly what we did But I tell you what go to any legitimate mechanic shop & you get an estimate for the jobs that I did transmission service oil change & rear seal replacement if they tell you they'll do it for $200 I will give you your $200 back!!! also let them know you were on my lift for 4 hours because you could not get the correct parts that YOU INSISTED ON GETTING even though I don't up charge for parts! I'
Vehicle repair is significantly delayed despite full payment being made.
Business reply on Google
You have the WRONG SHOP! I have no customers by your name from 1997 to 2023
Vehicle repair failed to resolve clutch issue and alleged overcharging occurred.
Business reply on Google
I wanted to amend this review! I got my restraining order against Mr. Fowler not as a threat but as PROTECTION! During all this with Mr. Fowler he did get fired from the sheriff department for portraying himself as a police officer when he was just a crossing guard and I TIMS TECH MASTER "JESSE" WON the case in court that Mr. Fowler took me to court on! I am an honest man doing the best I can! I treat everybody the same regardless! Yes I know everybody may not be honest that's why I have cameras on all my guys and what they're doing to keep them honest! So this is a courtesy to everyone reading this if you come to Tim's Tech Master and you state a used part you didn't authorize was used or you didn't know it was used or that I didn't do a job that I charged you for or didn't even put a part on your car at all I'm going to blast you to a JUDGE in court with video footage proven otherwise even when you come back with that lawsuit 3 years yes 3 years later because I keep my shop a 100% honest with cameras everywhere they are watching and yes listening to even the sound of a pin drop! I keep all footage 7 years! BE HONEST & BE BLESSED π
The business failed to address the theft of a catalytic converter.
Business reply on Google
So fixing the the missing catalytic converter wasn't good enough for you? Why would you come on here to give me a bad review when the problem was FIXED and your husband was completely satisfied! I'm sorry you feel my shop is ghetto but for your info top rated dealerships all around the world are having same theft problems with thieves stealing catalytic converters! Please don't LIE i did make myself RESPONSIBLE for the damages! Also mam I've NEVER even met you just your husband who was satisfied! God bless you and I'll pray you have a better day!
Shop uses used parts while charging for new ones and lacks cleanliness.
Business reply on Google
Everyone looking at this review please click on it & look at his other reviews so that you can see he pretty much leaves the SAME REVIEW for every place! thank you & have a blessed dayπ
Overpriced services and poor quality vehicle repairs.
Business reply on Google
I'm TRULY SORRY you feel this way! How ever I do GUARANTEE all my work so if there is work I have done on your vehicle you are not happy with please bring it back, if it is something I've done it will be CORRECTED! As far as pricing goes I pretty much beat anybody around that's why I am overwhelmed with so much business & yes my shop pretty much looks like a junkyard due to the fact that I am overwhelmed with so many customers from all over Florida & Georgia that come see me to get their cars worked on! Instead of bashing my LIVELY HOOD on line give me a chance to CORRECT what you feel is wrong with my work! God Bless you!
The mechanic performed unauthorized repairs and failed to communicate status updates.
The business caused vehicle damage and committed theft of personal property.
Business reply on Google
You wrote this SAME REVIEW 6MONTHS AGO!!! YOU SIR are a LIER & was asked to meet police @ our shop to go threw cameras because ALL vehicles are under surveillance while inside & outside my shop YOU CHOSE to NEVER COME BACK! 25 yrs in business i stand behind all my work & I would never jeopardize the livelihood of my family to steal a hat much less a little bit of change out of a customer's vehicle makes no sense at all! I would appreciate it if you would quit reviewing my business every 6 months when you've NEVER CAME BACK to my shop not once to solve the situation that's on you sir! I am honest Christian man if something I are one of my mechanics goes wrong with 1 of my customer vehicles that we have worked on & IT'S BROUGHT BACK TO ME, I will do whatever it takes in my power to make sure that customer vehicle is corrected But for such a person as yourself to blatantly lie about me & my shop It's nothing but pure SATAN inside you so I will say MAY God-bless you son & may you have a better day!
mechanic failed to replace fuel pump and sabotaged the engine
improper mechanical repairs caused exhaust and fuel gauge issues
Improper engine repair caused mechanical failure and safety risk.
Extended repair delays and improper reinstallation of vehicle modifications.