Tip Top Nails
💅 Beauty & Spa · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Nails fell off prematurely and staff refused to provide a redo.
Business reply on Google
Hi, thank you for your review. I’m Jenny. I’m the one who did your nail SNS and the pedicure three weeks ago then you come back three weeks later then you say nails only stay for a day then you want to do your nail for free. You’re not even call me you say your nail only stay for one day I tell you I can discount for you, but it’s not due for free then you say you don’t have money then that is not my problem. No any nail salon do the Customer and three weeks later the Customer come back then say the nail only stay for one day then they don’t have time to come back then you deny the discount you say you have no money what kind the customer are you please don’t came to any nails salon do the same think life is not easy now thank you 🙏
Poor nail application and unprofessional staff behavior during repair.
Business reply on Google
Sorry to hear about that I think you write a review wrong nails salon who did your nails what is her name we always have a problem with customers writing reviews wrong salon thank you
Staff refused to provide full services due to closing time.
Business reply on Google
Hi am Jenny manager of tip top nails sorry it happens we have appointments came in 6:20 for full set and fill that why the guy telling you he just only can take manicure or pedicure because he doesn’t have time for both sorry for inconvenience thank you
The quality of the nail fill-in service was mediocre.
Business reply on Google
Are you writing a review for the right salon we tip top nails on central and morning side I think you write wrong salon can you let me know who did your nails went you came in don’t write something you not sure thank you
The salon charges different prices than those quoted over the phone.
Business reply on Google
Hello and Happy New Years Eve Britt!!! I’m sorry that we made you feel this way. As you are upset with us, we were also extremely upset having you as a client :( I remember you from last night. You asked for the price for a regular full set with regular polish which we told you was 35. Before putting the regular powder on you changed your mind and told us you wanted color powder instead which is a different service which obviously will result in a different price that you were originally told from the beginning. You tried to blame us saying that it was our fault for not telling you the price. To each their own. Some might agree with you some might not. We explained to you why the price was different than what you were originally told. We even offered a small discount for the miscommunication if there were any. But you even tried to bargain with us for a lower price. Since you weren’t okay with that offered we said that we’d take off the set we did and redo it with the regular powder and regular polish so you can pay the original price. But you weren’t okay with that as well. If you don’t have money to begin with please do not get your nails done. As getting your nails done is a lux
Customer experienced discriminatory service and was denied a scheduled nail service.
Business reply on Google
Sorry for that happened in this salon does not matter white or black everybody the same we take whoever have appointments first you have walk on you want a pedicure I said ok went you say you want fill nobody available I asking you want to came back later for fill you say yet but you never came then I see the review on Google I will be happy to take care this problem face to face anyway thank you 🙏
Gel manicure chipped repeatedly within a few days of application.
Nails broke shortly after the service was completed.
Business reply on Google
Oh ok thank you for your comment I am not worried because I know my self everybody they will read on the review they can make there own decisions only one review say Jenny do ghetto nails 💅🏾 than 100 ,100 people say how is Jenny do nails …, thank
Nails fell off prematurely and had poor shaping quality.
walk-in appointment refused despite prior confirmation
Infection caused by unsanitary nail salon tools
Inconsistent pricing, poor service quality, and failure to honor appointment.
Unexpected price increase and consistent long wait times for appointments.
Technician provided poor service and unprofessional behavior.
Poor quality acrylic application and unprofessional service by the nail technician.
Customer overcharged for nail service and experienced poor staff attitude.
Customer left due to long wait time and poor staff communication.