TITLE Boxing Club Austin North
🏋️ Fitness & Gyms · Austin
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Business refused refund for services not rendered and disputed bank charge.
Unauthorized automatic charges and unexpected debt collection for unused membership
business charged for membership without customer authorization
Business reply on Google
Hi Aj, we'd love to finish clearing this up with you. If you have any further questions or concerns regarding our conversation, feel free to reach out to us again via email.
business continues to send unsolicited marketing messages after multiple opt-out requests
Business reply on Google
Thanks for sharing your feedback. We’re sorry to hear about your experience and any frustration caused by our communications. Please feel free to contact our team so that we can work toward a resolution. We would be grateful for the opportunity to set things right for you.
Overcrowding and poor organization of classes during peak training times.
Unauthorized charges continued after membership cancellation request
Business reply on Google
We can’t thank you enough for your generous comment and rating, Alexa. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the TITLE Boxing Club Austin North region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon.
Business failed to cancel membership and continued charging after closure notification.
Business reply on Google
Hi Jeremy, We apologize for the incident that occurred. We value our members and would never intend to charge them any extra money, or to make them feel as if they are treated unfairly. Our records however, do recall that we refunded you for partial charges that we were responsible for. Please reach out to us to discuss further as we would love to make this right - (512) 428-6278. TBC Austin North
business continued charging card after contract expiration and failed to refund
Business reply on Google
We're sorry to hear that you didn't have a positive experience at our club. We are passing along your feedback to the studio staff. If you have any more feedback for us, don't hesitate to give our club a call. Ask to speak to a manager and reference this review. Thank you.
business continues charging credit card after multiple cancellation requests