Top Design Nails

πŸ’… Beauty & Spa Β· Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCleanliness & HygieneFrom Google Reviews
Oct 31, 2025

Customer received an infection due to poor sanitation practices.

NeverProduct / Service QualityFrom Google Reviews
Jun 3, 2024

nails are falling off due to poor application technique

NeverStaff BehaviorFrom Google Reviews
Sep 29, 2023

Staff spoke about the customer and acted unprofessionally during the service.

NeverCustomer ServiceFrom Google Reviews
Nov 16, 2022

Staff caused a finger injury with a non-sterile nail file.

NeverCustomer ServiceFrom Google Reviews
May 24, 2022

Staff refused service before the posted closing time.

NeverCustomer ServiceFrom Google Reviews
May 20, 2022

Staff provided incomplete service and handled the customer roughly.

NeverProduct / Service QualityFrom Google Reviews
Sep 10, 2021

Nail polish was old and eyebrows were unevenly waxed.

NeverProduct / Service QualityFrom Google Reviews
May 14, 2021

Gel manicure quality was poor and salon refused free repairs.

NeverCustomer ServiceFrom Google Reviews
Apr 24, 2021

The pedicure was rushed and the massage service was not provided.

NeverBilling & ChargesFrom Google Reviews
Feb 15, 2021

The business charged hidden fees and the facility was unclean.

NeverCustomer ServiceFrom Google Reviews
Dec 23, 2019

Acrylic nails were applied poorly and lifted shortly after service.

NeverStaff BehaviorFrom Google Reviews
Feb 4, 2019

Staff provided poor service and exhibited rude behavior.

NeverCustomer ServiceFrom Google Reviews
Feb 4, 2019

Poor quality manicure and unprofessional behavior from staff and management.

NeverProduct / Service QualityFrom Google Reviews
Oct 26, 2018

Nail fell off prematurely and long wait times experienced.

NeverCustomer ServiceFrom Google Reviews
Sep 26, 2018

Customer sustained an infection from a pedicure and received poor service.

NeverStaff BehaviorFrom Google Reviews
Jun 14, 2018

Staff yelled at and insulted the customer during a service dispute.

NeverCustomer ServiceFrom Google Reviews
Apr 20, 2018

Staff refused to fix a crooked nail and lacked price transparency.

NeverProduct / Service QualityFrom Google Reviews
Jan 15, 2018

Poor quality manicure and pedicure caused damage to natural nails.

NeverProduct / Service QualityFrom Google Reviews
Jun 20, 2017

Gel polish peeled off quickly and damaged the customer's nails.

NeverCustomer ServiceFrom Google Reviews
May 6, 2017

Inaccurate pricing, long wait times, poor quality, and unprofessional staff behavior.