TopRideLimo
🚙 Rental Cars · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Business attempted unauthorized charges after a promised refund was issued.
Business reply on Google
I pasted here the same response I wrote to the wife, Tammy Childs, below. TopRideLimo is a dedicated company that goes above and beyond in providing our clients safe, high-quality transportation and entertainment services in Central Texas. We have high rankings in safety, quality, and availability. We provide a trained and dedicated team of professionals that works very hard to deliver excellence. We recognize that unforeseen events can happen, and we do our best to address both the customers evolving needs and fleet issues in a safe, and timely way. It's unfortunate to read this review. At TopRideLimo, we pride ourselves on delivering high standards of service. We have been in business for over 14 years, and have served several thousands of satisfied customers over the years! We are sorry for the incident in question and once again apologize. While we understand and empathize with the reviewer being upset with the unfortunate incident. From our perspective, the facts are different from the statements in this review, we believe in all fairness that the situation is being characterized inaccurately and unfairly. TopRideLimo provided “8 hours” of limo as requested, visiting all the p
Unauthorized charges and vehicle breakdown leaving passengers stranded
Business reply on Google
TopRideLimo is a dedicated company that goes above and beyond in providing our clients safe, high-quality transportation and entertainment services in Central Texas. We have high rankings in safety, quality, and availability. We provide a trained and dedicated team of professionals that works very hard to deliver excellence. We recognize that unforeseen events can happen, and we do our best to address both the customers evolving needs and fleet issues in a safe, and timely way. It's unfortunate to read this review. At TopRideLimo, we pride ourselves on delivering high standards of service. We have been in business for over 14 years, and have served several thousands of satisfied customers over the years! We are sorry for the incident in question and once again apologize. While we understand and empathize with the reviewer being upset with the unfortunate incident. From our perspective, the facts are different from the statements in this review, we believe in all fairness that the situation is being characterized inaccurately and unfairly. TopRideLimo provided “8 hours” of limo as requested, visiting all the programmed destinations in Austin and delivering all the agreed services in