Töska Restaurant & Brewery
🍽️ Restaurants · Philadelphia
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The food delivery was late and the packaging failed.
Business reply on Google
Hi John, we’re sorry to hear about your experience. Unfortunately once the order leaves our restaurant and is handled during delivery, issues related to transport and packaging mishaps can happen outside of our control. That said, cold food and your order spilling is definitely frustrating and we’d still like the opportunity to make this right please reach out directly with your order details. [email protected]
Restaurant charged for coffee refills without prior notification.
Business reply on Google
Hi Matt, We’re truly sorry to hear this experience fell short of what you expected. This is not the standard we aim to deliver, and we completely understand your frustration, especially around service, communication, and the coffee charge. We really appreciate you bringing this to our attention, and we’d like the opportunity to look into it properly and make things right. Please feel free to reach out to us at operationsupport@m2ogroup so we can follow up with you directly.
Long wait times and food poisoning after dining at the restaurant.
Business reply on Google
We are truly sorry for your experience and the food-related illness you and your girlfriend endured. This is not the standard we strive for, and we take reports of food safety and poor service very seriously. Your feedback will help us ensure this doesn’t happen again.
The burger was served frozen and the table lacked basic utensils.
Excessive wait times for greeting and service at the restaurant.
The food served was flavorless, burnt, and cold.
restaurant failed to fulfill order correctly and refused management assistance
The restaurant provided poor food quality and bad service.
The kitchen served incorrectly prepared and cold food items.
Long wait times and poor quality of food items served.
Staff provided incorrect information regarding happy hour availability and seating.
The salad ingredients did not match the menu description.
Multiple food items were poorly prepared or lacked freshness.
The beer pour size is smaller than advertised.
Server failed to apply promised discounts to the final bill.
poor food quality and inadequate portion sizes for sharing
Manager dismissed feedback regarding poor quality cocktails and service.
Slow service, disorganized food delivery, and poor value for the price.
The food quality was poor and the appetizer was inedible.
Unsupervised children and poor quality of food and drinks.