Tracy Michelle's Nails
💅 Beauty & Spa · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Overcharged for service and received poor quality manicure application
Business reply on Google
Hi Jervon Adams, we’re very sorry to hear about your experience and truly appreciate your feedback. It sounds like there may have been a misunderstanding regarding the pricing and details discussed over the phone. We always strive to provide the same high-quality service to all clients regardless of gender, and we sincerely apologize that we fell short during your visit. We’d love the opportunity to make this right, please feel free to reach out or stop by so we can address your concerns and ensure you leave fully satisfied. Thank you for giving us the chance to improve.
The business failed to open at the scheduled time.
Business reply on Google
Thank you for your feedback, Kimberly. We sincerely apologize for the inconvenience you experienced. This is not the level of service we aim to provide, and we’ll address this with our team to ensure better consistency. We appreciate you bringing this to our attention.
Customer was refused service despite the salon being empty.
Acrylic nails chipped within twenty-four hours of the service.
Technician caused physical injury to toes and fingers during nail service.
Staff were rude, unprofessional, and caused physical injury during service.
The salon staff were rude and unprofessional during the service.
Staff provided inconsistent pricing and unauthorized charges on the customer's card.
The business charges high prices for nail and pedicure services.
Staff acted aggressively regarding payment and displayed unprofessional behavior.
Long wait time due to poor check-in process and unprofessional service.
Staff failed to follow health protocols and caused a nail injury.
Poor nail service quality and excessive wait time.
The salon environment is unprofessional and lacks cleanliness.
excessive wait times and poor scheduling of appointments
poor nail shaping and low quality polish application
The salon area had a strong urine odor and was unclean.
Unsanitary conditions, poor eyebrow shaping, and sloppy nail application.
unauthorized charges and hidden fees added to the final bill
Staff member was rude after customer requested better service.