Travelodge Sylmar CA

hotel room contains spiders and has a terrible smell

Room type was unavailable and the toilet was malfunctioning.

Personal belongings were stolen from the room by hotel staff

room contained hair and smelled of cigarette smoke

Room was unready, smelled of chemicals, and had broken, moldy fixtures.

Presence of a cockroach in the room and poor customer service

Front desk staff was unresponsive and impatient regarding heater assistance.

The hotel room lacked cleanliness and had broken furniture.

The hotel room was rundown and the advertised breakfast was missing.

False advertising regarding breakfast and insufficient room amenities provided

Hotel failed to provide breakfast and staff was unprofessional.

The hotel building and room facilities are in poor condition.

Room was filthy with broken fixtures and lack of housekeeping service.

Hotel rooms were dirty and elevator was broken during stay.

hotel room was unsanitary with stains, hair, and bodily fluids

Missing room amenities and lack of front desk availability.

hotel failed to provide promised refund for unsanitary room conditions

Unprofessional staff caused long wait times and charged unnecessary late fees.

Missing amenities and failure to provide requested handicap accessible room

Room conditions were poor, including plumbing issues and lack of cleanliness.