Tropicana Restaurant

🍽️ Restaurants · Philadelphia

Nope to NeverBetween really bad and never again.
9

total experiences

44%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
Jan 4, 2026

Customer experienced severe food poisoning after eating at the restaurant.

NeverBilling & ChargesFrom Google Reviews
Sep 11, 2025

Unexpected price increase and additional fees for card payments.

NeverProduct / Service QualityFrom Google Reviews
Jan 5, 2025

The portion sizes were not reasonable.

NeverProduct / Service QualityFrom Google Reviews
Oct 15, 2024

The portion sizes have decreased significantly for the same price.

Business reply on Google

We are very sorry you went through that, we have been training new girls and maybe that happened. You are welcome to stop by any time and we'll replace your food with one with the regular amount of food🙏🏼

NeverCleanliness & HygieneFrom Google Reviews
Jun 18, 2024

The restaurant has poor food quality and issues with flies.

Business reply on Google

Are you sure you are talking about Tropicana at Castor ave? Theres another restaurant called that name. We first opened more than 15 years ago my friend😓

NopeCustomer ServiceFrom Google Reviews
Nov 19, 2021

Customer refused entry due to mandatory mask policy.

Business reply on Google

No masks anymore!☺️

NopeProduct / Service QualityFrom Google Reviews
Nov 1, 2020

The food lacked the expected flavor profile.

Business reply on Google

Sorry to hear that. If you ever feel like giving us another try you will not be disappointed.

NeverProduct / Service QualityFrom Google Reviews
Aug 29, 2019

The food served was dry, unseasoned, and did not match photos.

NopeProduct / Service QualityFrom Google Reviews
Mar 8, 2019

The steak was dry and the chicken was poor quality.