Twinkle Nails & Spa 2
💅 Beauty & Spa · San Diego
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Gel nails peel off within two days of application.
Customer waited forty-five minutes for an appointment and received no service.
Business reply on Google
Thank you so much for your wonderful review, Kiana! We're so happy to hear that Annie and Brian made your experience great and that you love your cute new nails. It was a pleasure having you in, and we hope to see you again soon for your next set! 💜
Gel manicure and pedicure chipped within three days of application.
Gel manicure chipped after three days of wear.
Gel manicure chipped prematurely and staff stained customer's clothing with oil.
Staff lacked necessary skills and the establishment was disorganized.
Gel manicure chips within one week of application.
Business reply on Google
Thank you for taking the time to share your honest feedback. We’re truly glad to hear that you’ve had positive experiences with our team and found our service kind and welcoming. However, we’re very sorry to hear about the issues you’ve experienced with the longevity of your gel manicure—that’s definitely not the standard we aim to deliver. We understand how important it is for gel nails to last, especially when you’re paying for that added durability. Your feedback is very valuable, and we will be sharing this with our team to review the application process and ensure better consistency moving forward. If you’re open to it, we would really appreciate the chance to make this right on your next visit. Thank you again for your support and for helping us improve.
The business charged an unauthorized amount to the customer's credit card.
Business reply on Google
Thank you for your review!
Technician caused physical pain and damage to natural nails during service.
Acrylic nails fell off prematurely due to poor nail preparation.
The manicure was performed poorly with rough nail filing.
Nail shape and color application were performed poorly by the technician.
Poor quality pedicure with uneven paint and incorrect nail shaping
Poor ventilation, slow service, and improper application of pedicure treatments.
Owner and staff provided dishonest information regarding appointment availability and…
Poor communication regarding appointment confirmation and scheduling availability
Technician was physically rough and caused pain to injured wrist.
Poor quality pedicure paint job and incorrect manicure style application.
The business provided poor quality nail services at a high price.
Inconsistent pricing and poor quality of nail service provided.