Two Twigs Moving | Charlotte Moving Company
🔧 Home Services · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Company failed to refund agreed overcharges and caused property damage.
Company is unresponsive regarding a claim for damaged items.
Movers arrived late, damaged furniture, and failed to return personal tools.
Personal belongings were delivered to the wrong customer's home
Movers damaged personal property and charged high credit card fees.
Furniture damaged, items missing, and unresolved damage claim.
Movers caused extensive property damage and drove the truck unsafely.
Business reply on Google
Hi Alyssa, I'm sorry to hear about your negative experience with Two Twigs Moving. Providing careful and reliable service is our priority, and it's concerning to learn that this was not your experience. Please reach out directly so we can resolve the issue and address any damages caused during your move. Your feedback is invaluable in helping us improve.
Movers damaged furniture and appliances and stole personal tools.
Business reply on Google
Hi Gayle, I'm truly sorry to hear about your negative experience with our service. It's always our goal to provide a seamless move, and I apologize for any inconvenience caused. I’d like to address this matter and see how we can make things right. Please reach out to us directly so we can discuss a resolution.
movers damaged property and failed to provide adequate compensation
Business reply on Google
I'm truly sorry to hear about your experience, Adrienne. We strive to handle every move with care, and it's disheartening to learn that we fell short in your case. Please reach out to our office directly so we can address your concerns and find a resolution.
movers damaged property and made unauthorized charges to the customer account
Business reply on Google
Hi Brian, I'm really sorry to hear about your experience. This definitely doesn't reflect the service we aim to provide, and I would like to make it right. Could you please contact us directly so we can look into what happened and work towards a resolution?
Movers damaged furniture and flooring while overcharging for the service.
Business reply on Google
Hello Christian, I'm truly sorry to hear about your recent experience with us. We aim for the highest standards and it's concerning that we didn’t meet those with your move. Please contact us directly so we can resolve these issues and learn from this situation.
movers damaged furniture and significantly increased the final bill
Damaged property, pest infestation, and failure to provide promised refund.
movers damaged property, delayed work, and exhibited unprofessional behavior
damaged property and overcharged fees during a local move