UC San Diego Health
🩺 Health & Wellness · San Diego
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Patient appointment canceled due to navigation issues and strict policy enforcement
Business reply on Google
Hi Yong-Min, we are so sorry to hear about your experience and the navigation issues you mentioned. We appreciate your feedback, and if there is additional information you would like to share, you are welcome to contact one of our Experience Specialists at 619-543-5678. If not, we understand and thank you again.
Doctor failed to address patient symptoms or provide requested medical support.
Business reply on Google
Hi Katherine, we are so sorry to hear about your experience. If you are interested in speaking with our Experience Team, please call 619-543-5678. If not, we understand and thank you for sharing your feedback
Unexpected high billing for a routine flu test appointment.
Business reply on Google
Hi Scott, we have received your feedback and are sorry that your care needs were not met. A dedicated member of our Experience Team would love to connect with you to learn more. If you would like to speak with our Experience Team, please call 619-543-5678. If not, we understand.
Patient reports discrimination and dismissal of health concerns by medical staff.
Business reply on Google
Hello Marceline, we are so sorry to hear about your experience. A dedicated member of our Experience Team would love to connect with you to learn more. If you are interested, please call 619-543-5678. If not, we understand and appreciate your feedback.
Medical staff failed to provide treatment and ignored patient communication.
Business reply on Google
We are so sorry, Christie, to hear that your experience was less than excellent. If there is any other information you'd like to share, a member of our Experience Team would be happy to connect with you. Please call 619-543-5678 to speak with one of our specialists, if interested. If not, we understand, and thank you for your feedback.
Urgent care charged high fees for limited services and insurance issues.
Business reply on Google
Hi Runtao, we are sorry to hear that your experience at our Urgent Care was less than excellent, and if possible, we would like to help. One of our dedicated Experience Specialists would love to connect with you. If you are interested in speaking with our Experience team, please call 619-543-5678.
Patient refused service due to being thirteen minutes late
Business reply on Google
Hi Cynthia, we are so sorry to hear about your experience. If possible, we would like to help. One of our dedicated Experience Specialists would love to connect with you to learn more. If you have any interest in speaking with our Experience Team, please call 619-543-5678.
Appointment cancelled last minute and patient discharged after filing a grievance.
Business reply on Google
We are sorry to hear about your experience, J. If you would like to provide additional information, please contact the Experience Specialist assigned to your case. They will continue to work with you. You can also reach the Experience Team at 619-543-5678.
frequent and inconvenient rescheduling of medical appointments
Business reply on Google
Hi Alex, we are so sorry to hear about your experience at our clinic was less than excellent. We would like to help, if possible. One of our dedicated Experience Specialists would love to connect with you. If you have any interest in speaking with our Experience Team, please call 619-543-5678.
Patient denied medical care for arriving five minutes late
Business reply on Google
Hi Savannah, we are so sorry to hear about your recent experience. One of our dedicated Experience Specialists would love to connect with you. If you have any interest in speaking with our Experience Team, please call 619-543-5678.
Excessive charges for routine lab tests without prior notification
Business reply on Google
Hi Maggie, Thank you for sharing your feedback. We are very sorry to hear about your experience with us. One of our dedicated Experience Specialists would love to connect with you. If you are interested in speaking with our Experience team, please call 619-543-5678. If not, we certainly understand, and thank you again for your feedback.
Appointment canceled due to minor lateness and long wait times experienced.
Business reply on Google
Hi Armina, Thank you for taking the time to share your feedback with us. We are very sorry to hear about your recent experience at Pacific Highlands Ranch. One of our dedicated Experience Specialists would love to connect with you. If you are interested in speaking with our Experience team, please call 619-543-5678. If not, we certainly understand, and thank you again for your feedback.