Union 50
🍽️ Restaurants · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Restaurant cancelled confirmed reservation without notice or follow-up assistance
Slow service and poor food quality during a recent visit.
Customer was refused seating despite the restaurant being mostly empty.
Salmon dish contained unlisted ingredients and was served undercooked.
long wait times despite having a reservation
Business reply on Google
Thank you for providing your feedback and letting us know about this issue, Lori. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 610-0234 and we'd be happy to hear how we can do better. Our deepest apologies, Union 50
Lack of communication and long wait times during a power outage.
Business reply on Google
Ichour, We sincerely apologize for the extreme inconvenience. It was a very unique situation for all staff here that day. We certainly should have been more communicative. Please let us make this experience up to you! Thank you for providing your feedback and letting us know about this issue, Hugh. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your last visit. Please get in touch with us (317) 610-0234 as we would love to make it right.
The server provided poor service during the meal.
Business reply on Google
Thank you for providing your feedback and letting us know about this issue, Shanna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 610-0234 or [email protected] because we would like to know more information as well as make things right for the less than acceptable service. Thank you again, for your feedback. We look forward to hearing from you, Union 50
The lamb chop was overpriced, burnt, and served in small portions.
Business reply on Google
Hi Michael! We would to personally apologize for your visit. Unfortunately, it seems we failed to prepare your meal to the standard we strive to provide to all guests. If you could please email us at [email protected] We would love to do our best to make it up to you, so please contact us at your earliest convenience.
Management fails to respond to negative customer feedback.
Business reply on Google
Hi there- Thank you for your interest in dining with us for your special occasion and for your feedback with our reviews. Please know that we take great pride in trying to respond to ALL reviews over many different platforms. While most of our responses are made public, we do occasionally choose to respond privately. We also respond privately by phone call or by email so we can have a better understanding as to what happened and what we could do differently next time. All feedback is always welcome and appreciated. We hope you have a happy anniversary wherever you choose to dine. Best Regards- Union 50
Inconsistent information regarding reservation policy caused significant inconvenience.
Extremely slow service and poor staff attention for a large party.
Restaurant refused to allow outside beverages at the table
Business reply on Google
Thank you kindly Simpleword C for your feedback. Union 50 apologizes for the inconvenience from your last visit with us. Due to health code + company policy outside beverages are not allowed into our establishment. We would still love to have you back anytime at your convenience. Union 50 looks forward to serving you in the future and we appreciate your business very much!
The restaurant refused to serve a group of professional customers.
The martini had an unpleasant and off-putting flavor.
Valet service parked car in a location resulting in vehicle towing
Staff ignored customer and failed to communicate service refusal policy
The service at the restaurant is very slow.