United Airline O'hare Airport

✈️ Airlines · Chicago

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Aug 8, 2026

Multiple significant flight delays and lack of staff for operations

NeverStaff BehaviorFrom Google Reviews
Jun 26, 2026

Staff ignored passenger causing missed flight and medical appointment complications.

NeverCustomer ServiceFrom Google Reviews
Jun 17, 2026

Poor staff assistance, damaged luggage, and significant flight delays.

NeverCustomer ServiceFrom Google Reviews
Jun 12, 2026

Flight cancellation with inadequate support and lack of passenger assistance

NeverCustomer ServiceFrom Google Reviews
May 2, 2026

Airline refused gate pass and charged for carry-on bag check-in.

NeverRefund & ReturnFrom Google Reviews
Apr 28, 2026

inability to process refund via app or phone support

NeverCustomer ServiceFrom Google Reviews
Apr 15, 2026

Staff provided poor communication and were absent during flight delays.

NeverTechnical IssueFrom Google Reviews
Mar 9, 2026

Website failed to process international payment and billing details

NeverStaff BehaviorFrom Google Reviews
Nov 30, 2025

Incompetent staff provided incorrect directions causing a missed flight.

NeverBilling & ChargesFrom Google Reviews
Nov 20, 2025

Airline charges extra fees for family seat selection

NeverCustomer ServiceFrom Google Reviews
Sep 14, 2025

Unhelpful and lazy flight attendants provided poor service during the flight.

NeverCustomer ServiceFrom Google Reviews
Aug 21, 2025

Airline denied compensation for flight cancellation by falsely citing weather conditions

NeverCustomer ServiceFrom Google Reviews
Jun 21, 2025

Multiple flight delays, poor food quality, and unclean airport bathrooms.

NeverStaff BehaviorFrom Google Reviews
Jun 12, 2025

Staff threatened passenger with boarding denial after flight delay complaint.

NeverStaff BehaviorFrom Google Reviews
May 23, 2025

Rude staff denied boarding and caused unnecessary security re-screening.

NeverCustomer ServiceFrom Google Reviews
Nov 22, 2024

Excessive tarmac delay due to gate unavailability at O'Hare airport.

NeverCustomer ServiceFrom Google Reviews
Jun 23, 2024

Flight delays and hot water spill incident on United Airlines

NeverCustomer ServiceFrom Google Reviews
May 29, 2024

Staff caused passenger to miss flight due to unhelpful service.

NeverStaff BehaviorFrom Google Reviews
Apr 30, 2024

Staff were unhelpful, unprofessional, and dismissive toward the customer.

NeverCustomer ServiceFrom Google Reviews
Oct 14, 2023

poor onboard service and lack of assistance during flight delays