United Dairy Farmers
🛒 Retail & Products · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business was closed despite being listed as open.
Business reply on Google
Thank you for providing us with your valuable feedback. We will get with this store and figure out what happened and how to solve this problem. We hope you give us another chance soon, so we can share an even more positive experience.
Long wait times, rude staff, poor cleanliness, and overpriced products.
Business reply on Google
Hello Kara. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Staff refused to check the back for fresher milk dates.
Business reply on Google
Nic, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact us at [email protected]. We’re confident that we can turn your experience around, and we look forward to getting corrected.
Customer waited twenty minutes without service or communication from staff.
Business reply on Google
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to United Dairy Farmers at [email protected] or +1 800-833-9911 so we can rectify this issue.
Store manager is unresponsive and inventory is consistently out of stock.
Business reply on Google
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Excessive wait times for ice cream orders after store rebuild.
Business reply on Google
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
The gas station consistently posted incorrect fuel prices online.
Business reply on Google
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to United Dairy Farmers at [email protected] or +1 800-833-9911 so we can rectify this issue.
Staff refused to serve ice cream despite product availability
Business reply on Google
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened. If you would like to reach out to us directly, we can be contacted at [email protected], or 800-833-9911.
Touchscreen kiosks are slow and tap to pay is nonfunctional
Business reply on Google
Angie, Thank you for your honest feedback. We are looking into this issue and hope to resolve it promptly and accurately. We hope you will consider visiting us again so we can turn your experience around.
Excessive wait times for ice cream service and checkout.
Business reply on Google
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
The business location is permanently closed but still listed on maps.
Gas station closed without notice and had inaccurate pricing.
Business reply on Google
We certainly understand your frustration, Michael. Our store should always be well-stocked, and deliver great service. We'll reach out to our Columbus location to ensure that this doesn't happen during future visits. Could you please contact us at [email protected]? We hope that you'll visit us again for a proper UDF experience.
The customer experienced poor service at the business location.
Business reply on Google
We apologize for any poor service you received, Sonja. We'll make sure to share this feedback with our team so that we can ensure that it doesn't happen again. Thank you for taking the time to share this with us.
The business declined a valid credit card for payment.
Employee exhibits consistently rude customer service behavior
Rude staff, slow service, and lack of health safety protocols.
The staff was rude and the store was not clean.
The store is dirty with loud equipment and rude staff.