University Storage
🧰 Other Services · Charlotte
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Lack of transparency regarding promotional rental rates and subsequent price increases.
Business reply on Google
We are privileged to hear about your positive experience with our team and security measures. Thank you for choosing University Storage!
Staff member was unprofessional, rude, and refused to escalate the call.
Business reply on Google
We regret to hear about your experience with Rebecca. Please contact [email protected] so we may address this together.
Staff member was unprofessional, rude, and hung up on the customer.
Business reply on Google
Hello Tamara, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to get more details about this; please reach out to us at your earliest convenience at [email protected] so wee get address this directly. Thank you!