UPS Access Point location

UPS Access Point location

📦 Shipping & Delivery · 11300 N Lamar Blvd · Austin

Nope to NeverBetween really bad and never again.
4

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoCustomer ServiceFrom Google Reviews
Aug 1, 2025

The location failed to specify which shipments they accept.

Business reply on Google

Hello, Aaron. Thank you for taking the time to share your feedback with us. Here at our UPS Access Points, we can take your pre-labeled and pre-packaged shipments and returns. If you need to print your labels or ship using a QR code, The UPS Store is the place for you! You can find your nearest The UPS Store at theupsstore.com/tools/find-a-store.

NeverCustomer ServiceFrom Google Reviews
Dec 8, 2023

Location refused to accept a package for drop-off

Business reply on Google

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.

NeverCustomer ServiceFrom Google Reviews
Jul 8, 2023

Location lacks clear signage and requires pre-labeled packages for service.

Business reply on Google

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

NeverWait & DelaysFrom Google Reviews
Apr 30, 2023

Long wait times and refusal to accept packages.

Business reply on Google

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS.Germany or Twitter @UPS_DE.