π¦ Shipping & Delivery Β· Sunland
total experiences
replied on google
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Staff lacks basic customer service skills and professional etiquette.
The delivery service lost an international envelope.
Staff refused to print a return shipping label for the customer.
Staff was rude and refused to accept an Amazon drop-off.
Business reply on Google
Dear Alison, thank you for your review I just want to explain to you and my customers that we are not a UPS STORE we are an Authorized Ship center and we are not authorized to accept Amazon returns with QR codes. I am sorry that you felt I was rude, just because I could not accept your package.
Staff refused to provide printing services or internet access.
Business reply on Google
I am sorry, Mr, Adelstein but we do not provide wifi information to anyone because we work with department of justice, and it has to be secured. This is a small shop we are not a professional printing place, and the only way we can print anything, it through email. Sorry if you felt like I did not want your business. Thanks
Multiple packages dropped off were lost without receiving an origin scan.
Business reply on Google
I am sorry to hear about that. We do scan all the packages I am not sure what happened in your case. You can always come to the office so we can help you solve the problem. Thank you