Urban Storage @ Rainier Brewery
🧰 Other Services · 918 S Horton St Ste 1513 · Seattle
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Incorrect mileage charges were applied to the customer's rental bill.
Business reply on Google
We appreciate your feedback, Sagar. If you would like to discuss your experience further, don't hesitate to reach out to us at (206) 457-2286 or [email protected]. We would love the opportunity to resolve any issues.
mandatory insurance requirements and annual proof requests cause customer inconvenience
Business reply on Google
Hi, Mark. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Urban Storage @ Rainier Brewery and would love the opportunity to improve. Please get in touch with us at (206) 457-2286!
Parking spaces are extremely tight and difficult to access.
Conflicting information led to an incorrect extra day charge.
Business reply on Google
Ryan Tempas, we regret to hear that you had this experience with us. Are you available to give me a call regarding your experience with our on-site staff? Thank you, Cherie Tourangeau Customer Service Manager Urban Self Storage, Inc. 206.920.0178