Urgent Care at Northeast Philadelphia
🩺 Health & Wellness · Philadelphia
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Doctor was distracted by personal phone calls during the medical visit.
Patient experienced excessive wait times and perceived unfair prioritization of others.
Front desk staff displayed unprofessional behavior and rude attitude toward patients.
Lack of patient privacy and unprofessional communication from medical staff.
Business reply on Google
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience did not meet your expectations. Protecting our patients’ privacy and ensuring respectful communication are extremely important to us. We take concerns like yours seriously, particularly regarding patients’ medical conditions. Your feedback is greatly appreciated and helps us identify areas where we can improve. We will be addressing these concerns with our team. Thank you again for bringing this to our attention.
The business name is misleading regarding the services provided.
doctor prescribed over the counter medication instead of professional treatment
The urgent care facility refused service due to insurance incompatibility.
Doctor lacked proper equipment and failed to treat eye injury