Urgent Dental Center & Family Dentistry
🩺 Health & Wellness · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
failed referral process left patient without necessary dental care
Business reply on Google
Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We strive to provide the best possible care and communication for every patient. Please contact our office so we can discuss your conerns and help address the situation.
Staff member was aggressive and dismissive of patient pain.
Poor staff communication, long wait times, and unprofessional dental care experience.
Business reply on Google
Thank you for your feedback. We are really sorry to hear you had this experience. That's not the standard we aim for. We'd love the opportunity to make this right. Please contact us at 317-659-9045 so we can resolve this for you.
Staff was rude and insensitive during the dental appointment.
appointment cancelled due to lack of insurance preauthorization
Incompetent dental treatment and incorrect diagnosis requiring subsequent root canal.
unexpected billing charges sent to collections without explanation or follow-up
staff discussed confidential patient information in the lobby
Rough dental treatment caused pain and incomplete procedures.
The dental office provided a false medical diagnosis for a child.
Dentures do not fit and the business refuses to provide repairs.
Staff used rough and painful techniques during dental cleaning and x-rays.
Business reply on Google
Sorry that you felt that way. Is there any way we can make this experience more pleasing.
Excessive wait times and unnecessary pressure to perform unwanted dental procedures.
Business reply on Google
I do apologize for your wait time, and hope that you will allow us the opportunity to assist you in the future.
Staff rushed the procedure and displayed a lack of empathy.
Business reply on Google
I am sorry that you feel that way. I am sorry that you did not enjoy your time with us.
Staff member was rude and dismissive during a phone inquiry.
Dentures are painful, abrasive, and prevent the patient from chewing food.
Staff provided conflicting information and wasted patient time regarding pregnancy…
dentist refused treatment due to time constraints
Long wait time and lack of proper dental assessment provided
Lack of professional communication and concerns regarding clinical hygiene standards.