USO Neil Ash Airport Center
✈️ Airlines · San Diego
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Facility staff incorrectly denies entry to authorized guests per national policy.
USO staff denied entry to a veteran based on eligibility policy.
The facility does not validate parking for retired military personnel.
Staff members exhibit unprofessional and confrontational behavior toward service members.
Staff member was unwelcoming and curt regarding facility rules.
Staff repeatedly harassed customer regarding identification requirements despite prior…
Retired veteran denied entry to the USO facility with their son.
Veterans were denied entry due to updated eligibility requirements.
Disabled veteran denied entry to USO facility
Veteran denied entry due to restrictive eligibility requirements for facility access.
The facility has limited food and drink options available.
Staff were rude and some snacks provided were expired.
Access denied due to restrictive entry requirements and operating hours.
Staff member repeatedly monitored guests for compliance with food policies.
Staff denied restroom access and allegedly displayed racist behavior.
Staff member subjected veteran to excessive and unwelcoming questioning.
Facility hours were reduced preventing overnight stays for travelers.
Disabled veteran denied entry to the facility despite it being empty.
The facility closed at midnight and denied entry to an injured Marine.
staff members were rude and unprofessional toward the customer