π¨ Hotels & Travel Β· Los Angeles
total experiences
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The hotel lacked advertised breakfast and had uncomfortable beds.
Staff were rude and unhelpful regarding noise complaints and guest assistance.
Staff repeatedly enter guest rooms without permission and exhibit unprofessional behavior.
Room lacks basic amenities despite high price point
business is refusing to process a refund for a canceled reservation
The room, bed, and handicap shower are inadequate.
Misleading website pool advertisement and overpowering chemical smell in room.
Hotel cancelled confirmed reservation and denied accommodation without explanation
Non-functional shower, closed pool, and broken room door.
Unsanitary room conditions, broken amenities, and unprofessional management behavior.
The hotel room was unclean and featured outdated, low-quality furniture.
Hotel failed to provide advertised breakfast and in-room coffee amenities.
Staff entered room without notice and failed to provide a refund.
Uncomfortable beds and excessive noise prevented sleep.
Infested rooms with poor maintenance and excessive noise levels
Management frequently disturbs guests during the night.
Management forced daily room cleaning despite guest health concerns.
Hotel staff failed to provide promised refund after forced room change.
Personal belongings were stolen from the room by staff.
Inadequate housekeeping, lack of hot water, and noisy neighbors.