Vanity Gentlemen's Club
🎬 Entertainment · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff and dancers engage in fraudulent overcharging practices.
Business reply on Google
We're sorry to hear that your experience did not meet your expectations. Vanity strives to provide a safe, professional environment for all guests, and we take concerns regarding pricing, customer interactions, and service very seriously. Because we are unable to verify the details of your visit from this review alone, we encourage you to contact management directly so we can better understand what occurred and address your concerns. We appreciate all feedback and are committed to maintaining a positive experience for our guests.
Bartender and dancer allegedly colluded to steal money from customer.
Business reply on Google
We're sorry to hear about your experience. Vanity takes concerns regarding transactions and guest service very seriously, and we strive to ensure that all interactions between our staff, entertainers, and guests are professional and transparent. Because we cannot verify the details of this situation through a review alone, we encourage you to contact management directly so we can look into the matter and better understand what occurred. We value our guests' trust and appreciate the opportunity to address concerns when they arise.
Staff appeared uninterested and provided poor customer service.
Business reply on Google
Thank you for taking the time to share your feedback. We're sorry to hear that your visit didn't meet your expectations. We strive to create an entertaining and welcoming atmosphere every night of the week, and we understand your disappointment regarding the energy, music selection, and overall experience. We appreciate your comments about the entertainment, DJ, and guest engagement, as feedback like yours helps us identify areas where we can improve. We value every guest who visits Vanity and hope you'll consider giving us another opportunity to provide a more enjoyable experience in the future.
The entertainment and music quality were poor.
Business reply on Google
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We work hard to provide an enjoyable atmosphere for our guests, and we take comments regarding our entertainment, music, and overall environment seriously. We appreciate you taking the time to share your thoughts and will use your feedback as we continue striving to improve the guest experience. We hope you'll consider giving us another opportunity in the future.
Staff member provided poor customer service and unsatisfactory dance performance.
Business reply on Google
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We want every guest to feel welcomed, respected, and valued during their visit, and we're disappointed to hear that you left feeling otherwise. We appreciate you bringing this to our attention and will share your comments with our team. Guest feedback is important to us as we continue working to provide the best possible experience for everyone who visits Vanity.
The club staff are described as entitled and rude.
Business reply on Google
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Our goal is for every guest to feel welcomed and enjoy their time at Vanity, so we're disappointed to hear that you felt otherwise. We take comments regarding customer service seriously and will share your feedback with our team. We appreciate you taking the time to leave a review and will continue working to provide a positive experience for all of our guests.
Vehicle window was broken while parked at the business
Business reply on Google
We're sorry to hear about the damage to your vehicle. While we're glad you enjoyed the atmosphere and our entertainers, we understand how frustrating and upsetting it must be to discover property damage after a night out. Guest safety is important to us, and we take concerns like this seriously. We encourage you to contact management directly with details about the incident so we can better understand what occurred. We appreciate your feedback and hope you'll consider giving us another opportunity to provide a better overall experience.
Security guards engaged in discriminatory behavior and ejected the customer.
Business reply on Google
We're sorry to hear that you were unhappy with your experience. Vanity is committed to treating all guests with respect and maintaining a safe environment for everyone. We do not tolerate discrimination of any kind. Because we are unable to verify the circumstances surrounding your visit through a review alone, we encourage you to contact management directly so we can better understand what occurred and address your concerns. We take feedback seriously and appreciate the opportunity to review any situation involving guest interactions with our staff or security team.
Staff member was uncooperative and hung up the phone.
Staff ignored customer waiting at the door for ten minutes.
Staff are unengaging and service is not timely.
Customer experienced billing confusion and unprofessional conduct from a manager.
Security staff used pepper spray on a customer without justification
Bouncer monitored guests with cameras in private rooms
Unsolicited promotional materials distributed at a family-oriented business.
Staff failed to refund money for a service not provided.
No performers were present on stage during business hours.
The manager was judgmental and created a hostile environment.
Staff and dancers allegedly stole money from a customer.
The club experience was mediocre and did not meet expectations.