Vantage Medical Associates, P.C.
🩺 Health & Wellness · Far Rockaway
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Clinic appointments are consistently delayed by several hours
Staff failed to send prescription and ignored multiple patient communication attempts.
Long wait times and difficulty reaching staff via phone.
Staff unresponsive and failed to verify patient location for document signing.
Automated calling system continues to contact patient after opt-out request
Rude staff, absent doctors, cramped space, and poor communication regarding results.
Staff member was rude and customer was disconnected while waiting for supervisor.
Staff provided false information to insurance and repeatedly rescheduled appointments.
Clinic sent lab work to an out of network provider
Inability to contact office staff for medical assistance
The office filed a fraudulent insurance claim for an unperformed surgery.
Business reply on Google
I am so sorry to hear that you had this experience. We always work to have the highest level of customer service and if things were not explained to you fully we sincerely apologize for that. Dr Moskowitz tried all noninvasive procedures in the office for treatment of your condition. The first visit consists of a diagnostic procedure for diagnosis. This would be followed by a therapeutic treatment at another time. Unfortunately, there are not many other noninvasive treatments other than OTC creams for this problem. If this was not communicated well during your visit we apologize and would be happy to schedule a phone call to go over everything. We would appreciate the opportunity to rectify the situation so you feel you understand everything that has happened at this time. Please call at your earliest convenience 718-970-8700 or email [email protected]