Vase's Nails & Spa
💅 Beauty & Spa · San Diego
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Technician damaged cuticles and failed to achieve desired nail color quality.
Business reply on Google
Hi, we’re truly sorry that your experience was not what we want for our guests. We always want everyone to leave feeling happy and well cared for, and we’re sorry we fell short this time. Whenever it’s convenient for you, we’d appreciate the opportunity to have you come back so we can take a look at your nails, make things right, and review the price with you. Thank you for taking the time to share your honest feedback. It helps us see where we need to improve and gives us the opportunity to do better for our guests moving forward.
Technician caused cuticle injury and displayed unprofessional attitude.
Business reply on Google
Thank you for your feedback. We’re really sorry to hear your visit didn’t feel as comfortable and welcoming as it should have. We always want our clients to feel relaxed and well cared for during their time with us. We truly appreciate you sharing your experience, and we’ll continue working to improve both our service and overall client experience at Vase’s Nails & Spa.
Dipping powder manicure failed and salon refused a refund.
Online reservation was not honored resulting in a long wait time.
The salon was dirty, the pedicure was rushed, and nails were jagged.
Staff were rude and dismissive during a nail appointment.
manicure was performed poorly with jagged nails and uneven polish application
customer suffered physical injury and broken nails during service
Staff rush through services and perform mediocre work with extra charges.
Staff rushed the service and failed to provide correct change.
Poor quality polish application and long wait time.