Venissimo Cheese
🛒 Retail & Products · Del Mar
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff provided rude service and failed to assist with product selection.
Customer left after waiting fifteen minutes without being acknowledged by staff.
The cheese tray quality did not justify the high price.
Business reply on Google
Hi May, we’re sorry to hear your order didn’t meet expectations. Everything we make is prepared fresh, and we’d appreciate the chance to learn more and make this right. Please reach out to us at [email protected]
The shop refused to accept a one hundred dollar bill.
Business reply on Google
Hi Wesley, we too would love to continue to accept $100 bills. We have been the recipient of a few incredibly good counterfeit bills of late. They were so authentic, the bank even had difficulty confirming their authenticity at first glance. When this happens, we as a small business are completely out of luck. We are continuing to try to find a way to accept hundreds because we also agree it stinks! But hopefully we can accept again soon... Gina
Cheese tray contents did not match the price or expectations
Business reply on Google
So sorry to hear this. We use the fruit & flowers to fill in the tray, but we strive to make cheese the star. And we can certainly customize to fit your needs. Feel free to contact me directly at [email protected] and I'll see what we can do.... Gina
Customer objects to being prompted for a tip at checkout.
Business reply on Google
Sorry you feel that way, Stewart. Tipping in any service business, including ours, is always optional. Our mongers often spend lots of time with people to help create a special occasion, and for that, they deserve a tip if a person is inclined to give one.