π¨ Hotels & Travel Β· Phoenix
total experiences
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Presence of pests, poor hygiene, and unsafe environment at the hotel.
Presence of pests, safety concerns, and missing advertised amenities.
Rude staff, excessive deposit fees, and unsafe environment.
Personal belongings and medication were stolen from the hotel room.
hotel room infested with roaches, termites, and bedbugs
Hotel room has broken furniture, faulty plumbing, and missing security features.
Owner aggressively denied entry to delivery personnel and visitors.
Hotel has unsanitary conditions, broken security locks, and non-functional amenities.
Hotel provided a gutted room and incorrect room type upon arrival.
poor room maintenance, lack of supplies, and unauthorized staff entry
Broken toilet and dirty floors were not addressed by staff.
Unreturned cash deposit, poor room conditions, and unsafe environment.
Hotel room had roaches, stained linens, and broken amenities.
Unsanitary room conditions and inability to obtain a refund for stay
Unsanitary room conditions, pest infestation, and illegal activity on premises.
Unsafe room conditions, missing breakfast, and rude front desk staff.
Broken jacuzzi, dirty bedding, unfulfilled refund promise, and unsafe environment.
Unsanitary room conditions, missing amenities, and theft of deposit.
Room lacked basic amenities and staff failed to provide maintenance assistance.
Unsanitary room conditions and safety concerns regarding building security.