🚗 Auto & Repair · Charlotte
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Vehicle sold with major mechanical and electrical defects
Business reply on Google
We stand behind the products and services that we put out. We do get busy (we will not apologize for that we thank God for the business) from time to time where we may forget to call a customers back and even sometimes we miss telephone calls. That does not mean that we are or trying to avoid any customer. We provide a service for the customer. Even though all vehicles are sold as is if a customer experiences an issue we do our best to assist in helping within a reasonable time frame (you was was actually a witness of this help that we extend to you). What we do not assist a customer in is fixing a vehicle with an issue that they caused and would like to represent to us as if there was a pre-existing problem. We do not fix people's mistakes. We also strongly encourage any individual whether you are purchasing a car through us or any other establishment is to put a after market warranty on your vehicle. This is a conversation that we have with all customers. We even give them companies they can choose from. We also do not put people's business for the internet to view but you drove/ owned the car more than 1 month. We at Victory Lane Automotive hope you have a great day.