Vien Nail

πŸ’… Beauty & Spa Β· Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
24

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jan 30, 2026

Unfriendly staff provided poor service and used unsanitary equipment.

NeverCustomer ServiceFrom Google Reviews
Apr 2, 2025

Poor nail quality, long wait times, and unsanitary salon conditions.

NeverCustomer ServiceFrom Google Reviews
Jan 8, 2024

The customer experienced poor quality results after a two hour wait.

NeverProduct / Service QualityFrom Google Reviews
Sep 13, 2023

Acrylic nails were poor quality and began falling off within week.

NeverStaff BehaviorFrom Google Reviews
May 13, 2023

The business refuses service based on race.

NeverCleanliness & HygieneFrom Google Reviews
Dec 29, 2022

The salon facility and tools are unsanitary.

NopeStaff BehaviorFrom Google Reviews
Nov 4, 2022

Staff was rude and hung up on the customer during a call.

NeverCustomer ServiceFrom Google Reviews
Jul 30, 2022

Staff provided conflicting information and were rude to customers.

NeverCustomer ServiceFrom Google Reviews
Jul 30, 2022

Staff laughed at customers and refused service despite availability.

NopeCustomer ServiceFrom Google Reviews
Jun 15, 2022

Nails fell off prematurely due to poor application and rushed service.

NeverProduct / Service QualityFrom Google Reviews
Oct 4, 2021

Nails were poorly shaped and cracked the following day.

NeverCustomer ServiceFrom Google Reviews
May 6, 2021

Poor nail service quality and technician refused to fix mistakes

NeverCustomer ServiceFrom Google Reviews
Jun 15, 2019

The business refused to provide service despite having available staff.

NeverCustomer ServiceFrom Google Reviews
Jun 7, 2019

staff failed to acknowledge customer and refused service after long wait

NeverCustomer ServiceFrom Google Reviews
May 4, 2019

Staff ignored customers and failed to provide wait time information.

NeverCustomer ServiceFrom Google Reviews
Feb 21, 2019

Poor quality nail application and failure to perform requested fill service.

NeverStaff BehaviorFrom Google Reviews
Sep 25, 2018

Staff was rude and abandoned service for another client.

NeverCustomer ServiceFrom Google Reviews
Sep 15, 2018

Business opened late and refused service to a walk-in customer.

NeverCleanliness & HygieneFrom Google Reviews
Jul 29, 2018

Unsanitary tools caused infection and poor service quality.

NeverWait & DelaysFrom Google Reviews
May 5, 2018

Difficulty securing an appointment due to high business volume