VIP Salon
💅 Beauty & Spa · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Technician caused physical injury to fingers during nail service.
Poor service, low quality nails, long waits, and extra card fees.
Poor nail application and unprofessional staff response to complaints.
Unsanitary tools and painful service provided at the salon.
staff rushed service and the salon bathroom was unsanitary
The salon charged a higher price than quoted over the phone.
The salon technician unevenly and excessively trimmed the customer's eyebrows.
Poor quality nail and eyebrow services resulting in physical injury
Business reply on Google
Hi I’m Andy can you call me at +312-730-5565
The salon provides poor quality pedicures and rushes services near closing.
Long wait times, poor service, and rushed pedicure appointments.
Technician caused facial scarring and overcharged for unwanted eyebrow services.
Nails were damaged and staff charged more than the quoted price.
salon fails to dry feet after regular polish application
Poor quality manicure with rushed service and chipping nails.
The nail set quality does not justify the price charged.
Salon opened late and failed to provide requested services
The salon provides unprofessional and sloppy service at high prices.
Business reply on Google
hey sorry for your undesirable experience at this location, but VIP NAIL is under new managment. We have rehabbed the salon, added new colors, better service, and over all created a better pampering experience. Andy.
Staff physically assaulted customer and destroyed natural nails after a dispute.
salon reuses unsanitary acetone and performs poor quality nail services
Business reply on Google
we are officially under new management with skilled technicans please feel free to come back.
Technician rushed service and failed to follow requested nail design.
Business reply on Google
we are under new management our hours have changed, we have incorporated new nails techs and over all increased the ambiance. please feel free to come back.