Vivaaerobus

Luggage was searched and personal items were stolen during the flight.

The airline provided rude customer service.

Airline has frequent delays, damaged luggage, and unreachable customer service.

The airline provides poor customer and airport service with excessive fees.

Airline staff stole from luggage and refused refunds for cancelled flights.

Airline refused refund after denying pet transport and changing flight schedules.

Checked luggage was opened and personal items were stolen by staff.

Airline denied boarding to minors and refused to provide a refund

Frequent flight delays, cancellations, poor communication, and difficult website…

The airline announced an eleven hour flight delay after cancellation window.

Airline refused to assist with flight date changes for a funeral.

Airline lost luggage and failed to provide customer service updates

Flight schedule changes caused missed meetings and denied refund requests.

Airline staff were unavailable at the desk to assist passengers.

Airline refused to reinstate an expired four hundred dollar credit voucher.

Airline sold a ticket for a non-existent flight route

Airline refuses flight changes and denies refunds for unused services.

Airline staff stole items from luggage and ignored the claim.