Volaris San José, CA
✈️ Airlines · San Jose
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Airline failed to secure seats despite representative confirmation during booking process.
customer service representatives repeatedly hung up on the caller
Lack of airport staff and misleading airline pricing structure
App technical issues and poor customer service response times.
The airline lacks customer support and provides poor service quality.
Airline overbooked flight and refused to provide refunds for cancelled tickets.
Customer service representative attempted to solicit payment for a suspicious promotion.
Inefficient check-in process caused issues with connecting flight boarding pass
Customer was overcharged for baggage and scammed by fake support number.
Excessive fees for minor errors and difficulty contacting customer support.
inefficient staff and poor customer service caused missed flights and financial loss
Incorrect contact information provided on the business Google page
Flight attendant was rude regarding pet travel policies and procedures
Front desk staff were unhelpful regarding inquiries about extra fees.
Unexpected extra fees charged for checking in at the airport.
inability to contact customer support regarding delayed luggage
Airline refused to provide a refund despite valid medical documentation.