Waffle House

🎬 Entertainment · Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
May 21, 2026

The order was incomplete and the food was burnt.

Business reply on Google

We're so sorry to hear that you time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS

NeverStaff BehaviorFrom Google Reviews
Mar 9, 2026

Server was rude and inattentive during the meal

NeverProduct / Service QualityFrom Google Reviews
Mar 8, 2026

Hair found in food and eggs tasted old.

NeverProduct / Service QualityFrom Google Reviews
Jan 10, 2026

Incorrect ingredients were added to the hash brown bowl.

NeverCustomer ServiceFrom Google Reviews
Sep 13, 2025

Poor service and incorrect food orders at Waffle House.

NeverWait & DelaysFrom Google Reviews
May 11, 2025

excessive wait time and incorrect order with billing errors

NeverBilling & ChargesFrom Google Reviews
Mar 24, 2025

Staff member is charging customers for sauce packets.

NeverCustomer ServiceFrom Google Reviews
Mar 15, 2025

Order was not prepared and staff refused to provide a refund

NeverCleanliness & HygieneFrom Google Reviews
Mar 10, 2025

insects found in water and hair found in food

NeverProduct / Service QualityFrom Google Reviews
Jan 23, 2025

Customer became ill after consuming spoiled food and poor quality coffee.

NeverCustomer ServiceFrom Google Reviews
Sep 14, 2024

Staff failed to follow cooking instructions and overcharged for small portions.

NeverProduct / Service QualityFrom Google Reviews
Aug 30, 2024

The restaurant failed to include paid ingredients in a takeout order.

NeverStaff BehaviorFrom Google Reviews
May 5, 2024

Staff member discussed inappropriate personal topics in front of a minor.

NeverStaff BehaviorFrom Google Reviews
Jan 27, 2024

customers were denied service due to racial discrimination by staff

NeverProduct / Service QualityFrom Google Reviews
Dec 1, 2023

Foreign object found in food with refusal of refund

NeverCustomer ServiceFrom Google Reviews
Nov 16, 2023

Staff refused dine-in service and provided a rude reception.

NeverBilling & ChargesFrom Google Reviews
Sep 21, 2023

Unexpected service fees and gratuity added to to-go orders.

NeverCleanliness & HygieneFrom Google Reviews
Dec 8, 2022

Unsanitary food preparation and lack of table cleaning by staff.

NeverCustomer ServiceFrom Google Reviews
Feb 17, 2022

The restaurant closed early and refused service due to grill issues.

NeverCleanliness & HygieneFrom Google Reviews
May 2, 2019

The restaurant is dirty and staff are inattentive to customers.