๐ฉบ Health & Wellness ยท Columbus
total experiences
replied on google
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staff closed the facility for a lunch break during operating hours
Medical staff failed to properly treat wounds and remove glass debris.
Staff refused medical assessment before the posted closing time.
excessive wait time for a sick child with only one doctor
Urgent care facility unable to provide necessary medical procedures.
Business reply on Google
๐๐ฒ๐ฎ๐ฟ ๐ ๐ฎ๐๐๐ต๐ฒ๐, We regret that your visit wasnโt as expected. Our goal is to provide effective and timely care to all patients. We appreciate your feedback and will continue to improve our services.
Rude front desk staff and dismissive doctor provided poor medical care.
The facility is poorly maintained and does not accept insurance.
Patient denied urgent care services despite the facility being open
Provider was dismissive, rude, and unprofessional during the medical consultation.
Provider failed to perform physical exam leading to missed pneumonia diagnosis.
Nurse practitioner provided an incorrect diagnosis during a DOT physical.
Clinic staff refused to see patients and doctor took long breaks.
Long wait times and poor quality of care provided by staff
Business reply on Google
Hi Milan, We apologize that our service did not satisfy you. However, problem details would have helped us to take understand the problem better and resolve. However, we will definitely look in to it from your end.
Medical staff failed to send correct specimen and provided false results.
Business reply on Google
Hi Darrick, Thank you for posting a review, we will take it up with our team and investigate further.
staff ignored a bleeding patient and provided unprofessional service
Business reply on Google
Thank you for letting us know about this. We will look in to your case take required actions from our end.
Clinic refused service before the posted closing time.
Business reply on Google
Hi jones, We set a high standard for ourselves, and weโre so sorry to hear it, we will look in to it.
Staff provided incorrect information regarding appointment wait times and facilityโฆ
Business reply on Google
Hi Brad, We set a high standard for ourselves, and weโre so sorry to hear it, we will look in to it.
Staff were rude and discussed private medical information in the lobby.
Business reply on Google
Hello Jakya,Thank you for bringing this to our attention. Weโll strive to do better.
receptionist was rude and unprofessional to patients
Business reply on Google
Hello Thomas , We would like the opportunity to talk and investigate your feedback further.
delayed test results and unprofessional staff behavior